CBSS takes pride in the unique customer service and attentive care it provides each client.
Colleges and universities nationwide trust CBSS for their recruiting needs. Check out what they’re saying below!
Our CBSS account manager has periodically reached out to me to inquire about our needs. His friendly, yet professional approach was what prompted me to continue to request additional funding from the Dean. He has been quick to respond to my questions. I felt as if he had a personal interest in our success in growing our applicant pool. I appreciate his quality customer service as that is something that is rare to find in today’s busy and high-tech world, and I look forward to a continued work relationship.
Our university has experienced some significant changes to our marketing strategies in regard to attracting new students for the year. With these strategy changes came a shift in how we do business over previous years. Our CBSS account executive has been very instrumental in helping Saint Leo achieve our goals with list purchases. He has been very responsive in our communications and in offering best practices to purchase names that best fit our targets. Saint Leo also really appreciates the fact that he was respectful to our budgets and offered insight as to how we can maximize our dollars to increase our reach.
For over 20 years I have worked with many vendors and sales representatives and I have always looked forward to working with my CBSS rep. I have worked with CBSS for 10 years. My rep truly understands his client’s needs and expectations. He always delivers what I need when I need it and always with a genuine personal touch.
Lawrence Tech has worked with CBSS for over 16 years, and in that time, we have been very pleased with the level of service in helping us reach our target markets. Our CBSS account representative has been a pleasure to work with – always willing to go the extra mile to guide us to the best results. From the de-duping pricing structure to speed of delivery, CBSS has proved to be a successful tool in helping us shape our class year after year.
I have found CBSS to provide timely response and strong customer service. Our CBSS account executive is easy to work with, and works with our search vendor in a collaborative manner. The investment in search is significant, but the cost of his services make it reasonable to manage within our budget.
I reached out to Riley at CBSS as Stritch has never had a Junior buy plan and I wanted to get some advice on making a strategic purchase of names that would work with
my other vendors. Riley was immediately responsive to my email, calling me back that afternoon. Once we decided on quantity and demographics of my name purchase Riley was very patient with the time it took for me to secure a PO and actually make the purchase.
I look forward to continuing the positive relationship with CBSS and Riley. Working with so many vendors for different products and great knowing that I have an account manager gets things done right the first time and in a timely manner.
The way our CBSS account manager always has timely response and works to get us the right leads in the most efficient manner is much appreciated. For a school the size of Stephens College, we rely on partnerships with companies that are trustworthy and always have our best interest in mind, in terms of budget and strategy. The interaction with CBSS has always been relationship based, not a transactional process between businesses.
I look forward to continuing our partnership as we continue to develop cutting edge recruitment strategies.
Using CBSS to supplement our search strategy has helped us identify students who might not have otherwise been available, allowing the university to maximize market penetration and saturation. Our CBSS rep’s knowledge of the higher education competitive space, coupled with the affordability of CBSS, has led to achieving enrollment goals year after year.
I value our partnership with CBSS and would recommend them without hesitation.
I am continually impressed with the quality of the product and the customer service provided by our CBSS rep. He is always incredibly responsive and quick in his turn around as well as professional and supportive of our efforts here at UCM.
Additionally, the names that we receive from CBSS are always quality, and there is never a fear of purchasing duplicate names. In analyzing the names we purchase each year, CBSS names continue to be among our top performers. CBSS is a key partner in our strategic recruitment plan and we will continue to utilize them to help reach our enrollment goals.
I truly appreciate the support and assistance that CBSS provides with our recruitment efforts. The thing that makes CBSS distinctive is that we can filter our other purchased list first and only buy the names that are unique! This is a huge savings of time and money, which is good when we are being asked to do more with less. When I’m planning my budget for the upcoming year, I am sure to add CBSS to the list.
This year SUNY-Potsdam wanted to dip our proverbial toe into Digital Marketing and our CBSS account manager was outstanding at walking us through the process from the time we first discussed it, to setting up what we wanted/needed, through the contract process, and then while the program was moving though fulfilment.
So often, companies have two or three handoffs for each project, but with CBSS, I know I can count on my account manager from beginning to end. He is professional, enthusiastic and just a good person to talk to. He is what sales used to be.…building relationships, finding out what your needs really are and then giving you options for how CBSS can help….I can’t ask for more than that!
CBSS is one of our main vendors when it comes to identifying prospective transfer students, and my rep has always been there to help guide me through the process. He is always extremely personable, patient, easy to work with, and communicates well.
Student search is a crucial part of our recruitment process at Geneva College, as we seek to enroll students of high quality and good “fit.” CBSS has been instrumental in helping to connect Geneva with the right students. I also appreciate the quick response to questions and fast delivery of the student names. Above all, I am very pleased with the overall yield rates of these students, making the college’s investment worthwhile.
I have worked with CBSS for close to a decade while at two different colleges. I find their customer service to be A+. They have been an important part of my recruitment strategy as they provide unique names that aren’t typically acquired through other sources.
Product aside, what I really like about CBSS is working with my rep and the entire team. Easily some of the friendliest professionals that are customer focused. My experiences with them over the years has been exceptional.
The entire team at CBSS works closely with their partner institutions to provide timely and accurate information on prospective students. The high level of customer service, along with unique methods of gathering data, is a refreshing change from many of the other lead-generation sources. CBSS continues to demonstrate adaptability and flexibility with their clients.
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